Astro captures each enquiry, understands what it needs and moves it forward, so it isn't left waiting for someone to be free.
They slip away in the handoffs after it. Here is the same lead, handled two ways.
Illustrative comparison. No figures implied.
AI Voice Receptionist and AI Chat Receptionist are separate products. Either one feeds the same lead workflow on its own. Choose a channel to trace it.
Diagram. The AI Voice Receptionist takes phone enquiries and the AI Chat Receptionist takes website and WhatsApp enquiries. Each is sold separately and either one feeds Astro, which responds, qualifies, follows up and books or routes, then updates the CRM, notifies the team or sets the next action. Choose Phone, Website or WhatsApp to trace that path.
The conversation, and what Astro records at the same moment.
Consultation booked for Friday 08:30, confirmation sent, record updated.
Example conversation, illustrative workflow. Booking and CRM steps run where configured.
Configure it from missed-call text-back through to live AI answering, with calls out of hours covered on Full.
New enquiries and existing clients each reach the workflow you set, where configured.
Astro replies on your website and WhatsApp, and asks what your business needs to know. Then it books the appointment or hands it on, where configured.
Follow-up, routing and a clean handoff, each set by your own rules.
Example A · Claire Bennett, flat purchase
Astro follows your rules. Example enquiries, illustrative routing.
Outbound Sales Agent will start before an enquiry exists. It will build the prospect list itself, then work leads towards a meeting.
Ask Astro about Phase 2Choose where enquiries slip away and Astro will map where it could help.
Calls nobody can take may never get a reply.
Astro could, where configuredAn enquiry can cool while it waits for someone to be free.
Astro could, where configuredTime may be going on enquiries that were never a fit.
Astro could, where configuredLeads that don't reply straight away may never hear from you again.
Astro could, where configuredA ready customer can drift while a time is agreed by hand.
Astro could, where configuredDetails may be retyped between the inbox, the calendar and the CRM.
Astro could, where configured